Privacy Policy

At DietGut, we are committed to protecting your privacy and ensuring the confidentiality and security of all your personal information. This policy outlines how we collect, use, and safeguard your personal data when you use our website and services.

  1. Collection of Personal Information:

When you use our website or benefit from our services, we may collect the following personal information:

Basic Information: Such as your name, email address, and phone number.

Payment Information: Such as credit card details or other payment methods when making a purchase.

Health and Nutrition Information: Provided during registration or consultation, such as health information or dietary preferences.

Device Information: Such as your IP address, browser type, operating system, and the date and time of your visit to the site.

  1. Use of Personal Information:

We use the personal information we collect for the following purposes:

Service Delivery: To create customized nutritional programs, provide consultations, and process transactions.

Communication: To send you updates about our services, email notifications, and customer support.

Improvement of Services: To analyze data and understand how our website is used, which helps us enhance the user experience.

Security: To protect user accounts from fraud and misuse.

  1. Sharing of Personal Information:

We do not share your personal information with third parties except in the following cases:

Service Providers: Such as payment processing providers or shipping companies that need the information to complete the service.

Legal Compliance: If we are required to disclose your information to comply with legal obligations or to protect our legal rights.

  1. Protection of Personal Information:

We are committed to implementing appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes using encryption technologies and regularly updating our security systems.

  1. Cookies:

We use cookies to enhance the user experience on our website. Cookies are small text files stored on your device when you visit the site, helping us remember your preferences and analyze how the site is used.

Types of Cookies We Use:

Necessary Cookies: Which allow you to navigate the site and use its features.

Analytical Cookies: Which help us analyze how the site is used and improve its performance.

Preference Cookies: Which allow us to remember your choices, such as preferred language.

You can adjust your browser settings to control the acceptance of cookies or to delete them, but this may reduce the functionality of the website.

  1. Online Payment:

We use trusted and secure online payment providers to process financial transactions on our website. All payment information is encrypted according to the highest security standards. We do not store credit card information or payment data on our servers.

  1. Your Rights:

Under the General Data Protection Regulation (GDPR), you have the following rights:

Access Your Personal Information: Request a copy of the information we hold about you.

Correct Your Information: Request the correction of any inaccurate information.

Delete Your Information: Request the deletion of your personal information from our records unless we are required to retain it for legal reasons.

Object to Processing: Object to the processing of your information for certain purposes.

  1. Changes to the Privacy Policy:

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the modifications will take effect immediately upon posting. We recommend that you review this policy periodically to stay informed of any updates.

  1. Questions and Contact Information:

If you have any questions or comments about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at info@dietrn.com.au.